Terms and conditions

1. Information and Access

In compliance with the information obligations set out in Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, we provide the following details of the owner of the Platform:

Name: Bruno Felicio
Entity: TrainerPlan
Address: Colmenar Viejo, Madrid, Spain
Contact Email: info@trainerplan.co

Access to the Platform is free. However, some services are subject to the subscription of specific plans and user registration.

2. Purpose

TrainerPlan provides a technological Platform that enables coaches and athletes to manage training plans, track metrics, and communicate. TrainerPlan acts as an intermediary, providing tools to improve the user experience, but does not participate in specific agreements between Users.

The services offered include, but are not limited to:

  • Planning and scheduling personalized training sessions.
  • Tracking athlete progress through physical and performance metrics.
  • Generating detailed reports on activities and progress.

3. Acceptance of Terms and Conditions

Using the Platform implies full and unconditional acceptance of these Terms and Conditions, along with other applicable policies such as the Privacy Policy. Users are advised to read these documents carefully before using TrainerPlan's services.

4. User Registration

To access TrainerPlan's premium services, users must complete registration by providing accurate, truthful, and updated information. The user account is personal and non-transferable.

TrainerPlan reserves the right to suspend or cancel accounts in case of detected fraudulent activity, breach of terms, or misuse of the Platform.

5. User Obligations

The User agrees to:

  • Use the Platform responsibly and in accordance with applicable laws.
  • Refrain from using the Platform for illegal purposes or activities harmful to TrainerPlan or third parties.
  • Ensure the confidentiality of access credentials and notify any unauthorized use.
  • Not reproduce, duplicate, copy, or resell TrainerPlan services without prior written authorization.

6. Liability

TrainerPlan will not be responsible for:

  • Errors, interruptions, or technical failures that may occur on the Platform.
  • Improper or inappropriate use of the services by the User.
  • Issues arising from third-party providers, such as hosting services or payment processors.

Nevertheless, TrainerPlan is committed to working to ensure the highest quality and continuity of the services offered.

7. Intellectual and Industrial Property

The intellectual property rights of all content available on the Platform belong to TrainerPlan or their legitimate owners and are protected by applicable laws. The use of these contents without express authorization is prohibited.

This includes, but is not limited to: texts, graphics, logos, icons, images, videos, source code, and software used on the Platform.

8. Plans and Payments

TrainerPlan offers subscription plans tailored for trainers and athletes. The available plans include:

For Trainers:

  • Starter Plan: €24/month (or €228/year) - Support for up to 5 athletes with plan creation and management features.
  • Basic Plan: €36/month (or €348/year) - Support for up to 20 athletes with advanced analytics and detailed reporting.
  • Elite Plan: €49/month (or €468/year) - Support for up to 100 athletes with full suite of premium features.

For Athletes:

  • Premium Plan: €7/month or €49/year - Access to premium athlete features and training tracking.

The complete features of each plan are available on the official website. Plan payments are made through the methods enabled on the Platform and are subject to the cancellation and refund policy detailed in our Payment Policy.

9. Cancellation and Subscription Terms

Users may cancel their subscription at any time through their account settings on the Platform or by contacting our support team at info@trainerplan.co.

Cancellation Policy: While users may cancel their subscription at any time, the cancellation becomes effective at the end of the current billing cycle. Users will retain full access to all plan features until the end of their billing period, after which their account will be downgraded to the free plan.

No Refunds for Partial Periods: No refunds will be issued for partial billing cycles. If you cancel during a billing period, your access continues until the end of that period.

Renewal: Subscriptions will automatically renew at the end of each billing cycle unless cancelled beforehand.

10. Right of Withdrawal

Consumers have the right to withdraw from their subscription contract within fourteen (14) days of purchase without having to provide any reason. To exercise this right, you must contact our support team at info@trainerplan.co with a clear statement of your intention to withdraw.

Please note that if you have already used the services during this period, a proportional deduction may be applied to any refund.

11. Sports Liability Disclaimer

TrainerPlan provides tools and resources for training management and athlete development. However, users acknowledge that:

  • TrainerPlan does not provide medical advice. Users should consult qualified healthcare professionals before starting any training program.
  • Training carried out on the Platform is the sole responsibility of the user and their coach. TrainerPlan is not liable for any injuries, health complications, or adverse effects resulting from training.
  • All athletes must be physically capable of performing the training prescribed on the Platform and should obtain appropriate medical clearance before commencing.
  • TrainerPlan disclaims liability for any claims arising from the use of training plans or guidance provided through the Platform.

12. Data Protection and GDPR Compliance

TrainerPlan is committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) and applicable data protection laws. For detailed information about how we collect, use, and protect your personal information, please refer to our Privacy Policy.

You have the right to:

  • Access, rectify, or delete your personal data.
  • Restrict the processing of your personal data.
  • Object to the processing of your personal data.
  • Request data portability.
  • Withdraw consent at any time.

To exercise any of these rights, please contact us at info@trainerplan.co.

13. Account Use and Suspension

TrainerPlan reserves the right to monitor account activity and enforce our Terms and Conditions. Users may not:

  • Use the Platform for illegal, fraudulent, or harmful purposes.
  • Harass, threaten, abuse, or harm other users or staff.
  • Engage in unauthorized access or tampering with Platform infrastructure.
  • Violate intellectual property rights or confidentiality agreements.
  • Circumvent security measures or terms restrictions.

Account Suspension and Closure: In cases of suspected violation of these Terms and Conditions, TrainerPlan may:

  • Immediately suspend access to the account pending investigation.
  • Request explanations or documentation from the user.
  • Terminate the account and subscription without refund if violations are confirmed.

Users will be notified of any suspension or closure and given an opportunity to respond, except in cases where immediate action is necessary to protect the Platform or other users.

14. Modifications

TrainerPlan reserves the right to update these Terms and Conditions at any time. Modifications will be notified to Users through a notice on the Platform and will take effect from the date of publication.

11. Applicable Law and Jurisdiction

These Terms and Conditions are governed by Spanish law. For the resolution of any dispute arising from the use of the Platform, the parties submit to the competent courts of Madrid, Spain, expressly waiving any other jurisdiction that may apply.

15. Contact

If you have any questions or inquiries about these Terms and Conditions, you can contact us at: info@trainerplan.co