Politique de confidentialité

1. Introduction

At TrainerPlan, we take the protection of your privacy and personal data very seriously. This document details how we collect, use, and protect your information when using our platform, which consists of this website and our application (hereinafter referred to as the "Platform").

Using the Platform implies acceptance of this Privacy Policy. If you do not agree with it, we recommend not using our services.

2. Data Controller

Name: Bruno Felicio
Entity: TrainerPlan
Address: Colmenar Viejo, Madrid, Spain
Contact Email: info@trainerplan.co

Data processing is carried out in accordance with the General Data Protection Regulation (Regulation (EU) 2016/679, GDPR) and Organic Law 3/2018 (LOPDGDD).

3. Information We Collect and Processing Purposes

At TrainerPlan, we collect personal information to ensure the proper provision of our services and optimize the user experience. The main purposes of data processing are:

  • Service Provision: Managing the contractual relationship and enabling trainers and athletes to use our tools for planning, tracking, and communication.
  • Handling Inquiries: Processing requests made through contact forms or email.
  • Informational Communications: Sending news, promotions, or updates, provided the user has authorized it.
  • Optimization and Analysis: Conducting statistical analyses to improve our services.
  • Legal Compliance: Ensuring compliance with applicable legal obligations, such as billing and taxes.

4. Legal Basis for Data Processing

The processing of personal data is based on the following legal grounds:

  • Contract Execution: The data is necessary to provide the services offered on the Platform.
  • Consent: For commercial communications or other specific purposes authorized by the user.
  • Legal Obligations: To ensure compliance with applicable regulations.
  • Legitimate Interest: To improve the quality and efficiency of our services.

The user may withdraw their consent at any time without affecting the legality of the processing carried out beforehand.

5. Data Retention

Personal data will be retained as long as the user maintains an active account or as long as it is necessary to fulfill the purposes described.

Once the service has ended or the account is canceled, the data may remain locked during legally established periods to address potential legal responsibilities.

6. Data Recipients

TrainerPlan will not transfer your data to third parties except in the following cases:

  • Service Providers: Companies that support us in operating the Platform (e.g., web hosting, payment processing).
  • Legal Requirements: When necessary to comply with regulations or requests from competent authorities.

All third parties accessing personal data will do so under strict confidentiality agreements and in accordance with current regulations.

7. User Rights

Users have the following rights concerning their personal data:

  • Access: To know what personal data we are processing.
  • Rectification: To request the correction of inaccurate or incomplete data.
  • Erasure: To request the deletion of their data when it is no longer necessary.
  • Restriction of Processing: To restrict the use of their data in certain situations.
  • Objection: To object to the processing of their data, especially in the case of commercial communications.
  • Portability: To request their data be transferred to another service provider.

To exercise these rights, the user can send a request to:

Email: info@trainerplan.co

Complaint: If you believe your rights have been violated, you can file a complaint with the Spanish Data Protection Agency (www.aepd.es).

8. Data Security

TrainerPlan applies technical and organizational security measures to protect personal data against unauthorized access, loss, or alteration.

The user is responsible for maintaining the confidentiality of their access credentials and for immediately notifying any suspicious activity on their account.

9. Privacy Policy Modifications

TrainerPlan reserves the right to update this Privacy Policy to reflect changes in our services, applicable regulations, or other operational reasons. Any modifications will be notified to the user through the Platform and will be available for consultation at all times.

10. Questions and Contact

For any questions related to this Privacy Policy or the processing of personal data, you can write to: info@trainerplan.co